Frequently Asked Questions
Pay slips are available from our StaffNet website. Again see your Depot Manager / Leader for instruction of use this site. What happens if there is a problem with my pay? See your Depot Leader / Manager.
*Costs valid for QLD only. For prices specific for other states, please check with your local Department of Transport.
Your wages are posted to your nominated bank account on Wednesday pm. Normally they are available on Thursday mornings each week.
Depending on what bank or building society you are with, they may be available on Wednesday evenings. Your pay includes all hours up to close of business on Mondays. So it is extremely important that all information and pay claims are placed in the system by completion of business each Monday evening.
The In Truck Terminals (ITT’S) automatically process the hours you are allocated to customer-paid jobs and you don’t need to do anything to be paid for these hours.
For non-customer-paid work, such as yard work or office hours, you must submit your pay claim through the StaffNet website. Ask your Depot Leader / Manager to show you how to use this site.
No. You are expected to be available to work on Saturdays however the number of days you work per week is up to you. At MiniMovers we have a flexible RDO (Requested Day Off) system. This allows you to see the availability for a day off that you want at your depot and book it. Each depot has a certain number of available spots each day that operators can have off. It is based on a first in, first served basis. If there are no spots left available to take off, you will be placed in a standby list.
This system is available to use in our internal StaffNet website. Please see your Depot Leader / Manager for instruction in how to use this site.
For operators or trainees that do not have a MR licence, MiniMovers will provide assistance to obtain one. MiniMovers QLD has a fully qualified driving instructor on staff, who will teach you to drive a MR vehicle to an acceptable level of professionalism. You will need to obtain your MR Leaner’s permit in your own time and this must be done within the first 30 days of employment. In other states the RTO will organize your MR licence as part of your traineeship.
MiniMovers QLD will organize ongoing driver training, until you are ready to sit your practical examination. In addition you will obtain further experience by being allocated to work with experienced drivers who can allow you to drive on the job. MiniMovers will pay for your first practical driving test. Any additional tests required are to be paid for by you. You will use our truck for your test, however the test is booked to be undertaken in your own time.
Should you resign within six months of MiniMovers providing the training and costs for you to obtain your MR licence – you will be required to repay the total cost of obtaining/ or preparing to obtain the licence.
An employee who successfully completes MiniMovers Internal Accreditation will be eligible for a performance bonus. The bonus is an additional $3.00 per hour added to the ordinary time rate for a MiniMovers Accredited Operator for all customer-charged hours. This application is applied at the sole discretion of the employer. The bonus will be removed for a period of time as determined by the employer for poor performance or breaches of policy. Examples that may lead to the suspension of the bonus are:-
- Loss of Licence
- Traffic Infringements
- Substantiated customer complaint or driving complaint.
- Unauthorised leave (No Show, no Call)
- Failing to follow MiniMovers Values and Standards, Systems and Procedures.
MiniMovers accreditation is part of our internal pay structure. Normally, trainees are required to stay on trainee wages for the duration of their enrollment in the traineeship.
At MiniMovers we pride ourselves on looking after our employees. With this being the case, once all internal training modules have been successfully completed - the trainee has obtained their MR truck licence, completed their work diary, had four successful truck inspections and passed their final MiniMovers internal assessment - your employment will be reviewed for a pay rise to the rate of accredited operator. This is not the completion of your traineeship. As stated this step is for internal pay rise opportunities only. You are still a trainee.
Obviously you will not be enrolled in the Traineeship. You will be subject to a 30 day probation period. On obtaining evidence of completion of a Certificate 3 in Transport and Logistics, your experience will be reviewed. Your pay rate will be that of an accredited operator. You will be required to undertake some “in house” training.
At this stage you will sit an internal exam and once deemed competent you will be eligible for the Internal Accredited Operator performance bonus. (See Below)
As with all traineeships, once completed, your employment is again up for review. With this being the case there is no guarantee of ongoing employment.
Your overall performance during your employment will be taken into consideration. At this time a decision will be made to continue with your employment or not.
Of significant note is the number of people who have completed their traineeship and have been kept in a full-time capacity with MiniMovers. In Qld alone 111 staff members have completed their Certificate 3 in the period from July 06 to September 09. Of these 108 staff members have continued with MiniMovers in a fulltime capacity once their employment has been reviewed. That is a retention rate of 97.3% and that is fact!
As with all traineeships there is a nominal period for completion. With a Certificate 3 in Transport and Logistics (Road Transport) that period is for a maximum of 2 years. However as the Traineeship is competency based it is usually completed much sooner.
It is really a matter of how quickly you become competent in the role. Once all modules of the Traineeship (both theory and practical) have been successfully completed you will sit a practical assessment, conducted by our RTO.
MiniMovers have developed training plans in conjunction with our Registered Training Organisation (RTO) – Transqual Pty Ltd. Transqual look after all the assessment processes for the Certificate 3 in Transport and Logistics (Road Transport).
In addition MEGT Pty Ltd is our National Apprenticeship Centre and they handle all traineeship correspondence.
At MiniMovers we pride ourselves on the development of our employees. The majority of our staff derives from different backgrounds and different industries.
With this being the case, we offer all our staff the opportunity to undertake a Certificate 3 in Transport and Logistics (Road Transport). This traineeship is a nationally recognized qualification, (With reciprocal recognition in New Zealand).
A trainee who has just started with MiniMovers is on a probationary period. This period is for the first 30 days of your employment.
During this stage it gives you and the company an ability to assess one another to ensure that the job is the right match for ongoing employment.